Business & Technology

iPad Technical Support Internship

Interns are on the front lines of student iPad support and are expected to help students with their use and application of iOS settings, iOS productivity and creativity Apps, file and data management, digital learning workflow, and common student functions such as communication, planning and organization, eReading, note taking, and Internet research. Students are trained in customer service and communication skills, troubleshooting skills, and escalating student help requests to the next point of support when necessary. Interns also contribute support articles to an iPad knowledge base and tips to an iPad blog. Interns are expected to be model digital citizens and learners. Students work directly for the VCS IT department during one of the eight periods of the school day.

Additional Expectations: Interns also participate in approximately 3-5 VCS events during the school year (e.g. registration day).